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CHARACTERIZING HUMAN PERFORMANCE: DETECTING TARGETS AT HIGH FALSE ALARM RATES

Proceedings of the 2021 International Topical Meeting on Probabilistic Safety Assessment and Analysis, PSA 2021

Speed, Ann S.; Wheeler, Jason W.; Russell, John L.; Oppel, Fred; Sanchez, Danielle; Silva, Austin R.; Chavez, Anna

The prevalence effect is the observation that, in visual search tasks as the signal (target) to noise (non-target) ratio becomes smaller, humans are more likely to miss the target when it does occur. Studied extensively in the basic literature [e.g., 1, 2], this effect has implications for real-world settings such as security guards monitoring physical facilities for attacks. Importantly, what seems to drive the effect is the development of a response bias based on learned sensitivity to the statistical likelihood of a target [e.g., 3-5]. This paper presents results from two experiments aimed at understanding how the target prevalence impacts the ability for individuals to detect a target on the 1,000th trial of a series of 1000 trials. The first experiment employed the traditional prevalence effect paradigm. This paradigm involves search for a perfect capital letter T amidst imperfect Ts. In a between-subjects design, our subjects experienced target prevalence rates of 50/50, 1/10, 1/100, or 1/1000. In all conditions, the final trial was always a target. The second (ongoing) experiment replicates this design using a notional physical facility in a mod/sim environment. This simulation enables triggering different intrusion detection sensors by simulated characters and events (e.g., people, animals, weather). In this experiment, subjects viewed 1000 “alarm” events and were asked to characterize each as either a nuisance alarm (e.g., set off by an animal) or an attack. As with the basic visual search study, the final trial was always an attack.

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The Impact of Individual Traits on Domain Task Performance: Exploring the Dunning-Kruger Effect

Sanchez, Danielle; Speed, Ann S.

Research shows that individuals often overestimate their knowledge and performance without realizing they have done so, which can lead to faulty technical outcomes. This phenomenon is known as the Dunning-Kruger effect (Kruger & Dunning, 1999). This research sought to determine if some individuals were more prone to overestimating their performance due to underlying personality and cognitive characteristics. To test our hypothesis, we first collected individual difference measures. Next, we asked participants to estimate their performance on three performance tasks to assess the likelihood of overestimation. We found that some individuals may be more prone to overestimating their performance than others, and that faulty problem-solving abilities and low skill may be to blame. Encouraging individuals to think critically through all options and to consult with others before making a high-consequence decision may reduce overestimation.

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Research Needs for Trusted Analytics in National Security Settings

Stracuzzi, David J.; Speed, Ann S.

As artificial intelligence, machine learning, and statistical modeling methods become commonplace in national security applications, the drive to create trusted analytics becomes increasingly important. The goal of this report is to identify areas of research that can provide the foundational understanding and technical prerequisites for the development and deployment of trusted analytics in national security settings. Our review of the literature covered several disjoint research communities, including computer science, statistics, human factors, and several branches of psychology and cognitive science, which tend not to interact with one another or cite each other's literatures. As a result, there exists no agreed-upon theoretical framework for understanding how various factors influence trust and no well-established empirical paradigm for studying these effects. This report therefore takes three steps. First, we define several key terms in an effort to provide a unifying language for trusted analytics and to manage the scope of the problem. Second, we outline an empirical perspective that identifies key independent, moderating, and dependent variables in assessing trusted analytics. Though not a substitute for a theoretical framework, the empirical perspective does support research and development of trusted analytics in the national security domain. Finally, we discuss several research gaps relevant to developing trusted analytics for the national security mission space.

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Trait Vs. Skill: Individual Differences -- Survey Questions

Sanchez, Danielle; Speed, Ann S.; Altman, Brad S.

This document is UUR survey questions for use in an exploratory express LDRD experiment. The purpose of the study is to understand if people overestimate their performance only in some situations or some people are more prone to it do to an underlying trait. To investigate our aims, we must use 3 experimental tasks: two domain general (an English grammar task a logic task) and a domain specific task (a science & technology questionnaire). The reason we are using these tasks is to see if people overestimate their abilities on tasks they are more familiar with (grammar and logic) but not on domains in which they are more specialized (science and technology). To understand the traits and characteristics of our participants, we are using 7 well-validated assessments from the field of psychology. All questionnaires are available for research and teaching purposes. Citations for all materials have been included.

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Intrusion Detection System Alarm Station Operator Interface Improvements

Speed, Ann S.

To address Alarm Station operator performance, Portable Intrusion Detection System team gathered information concerning AS operator data needs when assessing alarms. The purpose was to improve the Portable Intrusion Detection System operator interface to ensure that critical information was quickly presented and easily accessible. To gather the data, the team used a Goal Directed Task Analysis approach. The method of analysis was to prepare a set of interview questions, interview selected AS operator experts, conduct the interviews, create a goal/decision/information hierarchy based on information gathered, and then apply the results to the operator interface. In applying the results, the team had to consider not only the Goal Directed Task Analysis -determined information needs of the Alarm Station operator end-user population, but also account for customer requirements and differences in domain. The constraints in implementing all situation awareness recommendations are summarized and initial potential solutions presented.

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Human Factors in Security

Proceedings - International Carnahan Conference on Security Technology

Speed, Ann S.; Woo, Bryana L.; Kouhestani, Camron G.; Stubbs, Jaclynn J.; Birch, Gabriel C.

Physical security systems (PSS) and humans are inescapably tied in the current physical security paradigm. Yet, physical security system evaluations often end at the console that displays information to the human. That is, these evaluations do not account for human-in-The-loop factors that can greatly impact performance of the security system, even though methods for doing so are well-established. This paper highlights two examples of methods for evaluating the human component of the current physical security system. One of these methods is qualitative, focusing on the information the human needs to adequately monitor alarms on a physical site. The other of these methods objectively measures the impact of false alarm rates on threat detection. These types of human-centric evaluations are often treated as unnecessary or not cost effective under the belief that human cognition is straightforward and errors can be either trained away or mitigated with technology. These assumptions are not always correct, are often surprising, and can often only be identified with objective assessments of human-system performance. Thus, taking the time to perform human element evaluations can identify unintuitive human-system weaknesses and can provide significant cost savings in the form of mitigating vulnerabilities and reducing costly system patches or retrofits to correct an issue after the system has been deployed.

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Applying Image Clutter Metrics to Domain-Specific Expert Visual Search

Speed, Ann S.; Stracuzzi, David J.; Lee, Jina L.; Hund, Lauren H.

Visual clutter metrics play an important role in both the design of information visualizations and in the continued theoretical development of visual search models. In visualization design, clutter metrics provide a mathematical prediction of the complexity of the display and the difficulty associated with locating and identifying key pieces of information. In visual search models, they offer a proxy to set size, which represents the number of objects in the search scene, but is difficult to estimate in real-world imagery. In this article, we first briefly review the literature on clutter metrics and then contribute our own results drawn from studies in two security-oriented visual search domains: airport X-ray imagery and radar imagery. We analyze our results with an eye toward bridging the gap between the scene features evaluated by current clutter metrics and the features that are relevant to our security tasks. The article concludes with a brief discussion of possible research steps to close this gap.

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Modeling human-technology interaction as a sociotechnical system of systems

2017 12th System of Systems Engineering Conference, SoSE 2017

Turnley, Jessica; Wachtel, Amanda; Munoz-Ramos, Karina M.; Hoffman, Matthew J.; Gauthier, John H.; Speed, Ann S.; Kittinger, Robert

As system of systems (SoS) models become increasingly complex and interconnected a new approach is needed to capture the effects of humans within the SoS. Many real-life events have shown the detrimental outcomes of failing to account for humans in the loop. This research introduces a novel and cross-disciplinary methodology for modeling humans interacting with technologies to perform tasks within an SoS specifically within a layered physical security system use case. Metrics and formulations developed for this new way of looking at SoS termed sociotechnical SoS allow for the quantification of the interplay of effectiveness and efficiency seen in detection theory to measure the ability of a physical security system to detect and respond to threats. This methodology has been applied to a notional representation of a small military Forward Operating Base (FOB) as a proof-of-concept.

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Modeling human-technology interaction as a sociotechnical system of systems

2017 12th System of Systems Engineering Conference, SoSE 2017

Turnley, Jessica; Wachtel, Amanda; Munoz-Ramos, Karina M.; Hoffman, Matthew J.; Gauthier, John H.; Speed, Ann S.; Kittinger, Robert

As system of systems (SoS) models become increasingly complex and interconnected a new approach is needed to capture the effects of humans within the SoS. Many real-life events have shown the detrimental outcomes of failing to account for humans in the loop. This research introduces a novel and cross-disciplinary methodology for modeling humans interacting with technologies to perform tasks within an SoS specifically within a layered physical security system use case. Metrics and formulations developed for this new way of looking at SoS termed sociotechnical SoS allow for the quantification of the interplay of effectiveness and efficiency seen in detection theory to measure the ability of a physical security system to detect and respond to threats. This methodology has been applied to a notional representation of a small military Forward Operating Base (FOB) as a proof-of-concept.

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Method for Determining the Sensitivity of a Physical Security System

Risk Analysis

Speed, Ann S.; Gauthier, John H.; Hoffman, Matthew J.; Wachtel, Amanda; Kittinger, Robert; Munoz-Ramos, Karina M.

Modern systems, such as physical security systems, are often designed to involve complex interactions of technological and human elements. Evaluation of the performance of these systems often overlooks the human element. A method is proposed here to expand the concept of sensitivity—as denoted by d’—from signal detection theory (Green & Swets 1966; Macmillan & Creelman 2005), which came out of the field of psychophysics, to cover not only human threat detection but also other human functions plus the performance of technical systems in a physical security system, thereby including humans in the overall evaluation of system performance. New in this method is the idea that probabilities of hits (accurate identification of threats) and false alarms (saying “threat” when there is not one), which are used to calculate d’ of the system, can be applied to technologies and, furthermore, to different functions in the system beyond simple yes-no threat detection. At the most succinct level, the method returns a single number that represents the effectiveness of a physical security system; specifically, the balance between the handling of actual threats and the distraction of false alarms. The method can be automated, and the constituent parts revealed, such that given an interaction graph that indicates the functional associations of system elements and the individual probabilities of hits and false alarms for those elements, it will return the d’ of the entire system as well as d’ values for individual parts. The method can also return a measure of the response bias* of the system. One finding of this work is that the d’ for a physical security system can be relatively poor in spite of having excellent d’s for each of its individual functional elements.

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The role of visual inspection in the 21st century

Proceedings of the Human Factors and Ergonomics Society

See, Judi E.; Drury, Colin G.; Speed, Ann S.; Williams, Allison; Khalandi, Negar

Visual inspection research has a long history spanning the 20th century and continuing to the present day. Current efforts in multiple venues demonstrate that visual inspection continues to have a vital role for many different types of tasks in the 21st century. The nature of this role spans the range from traditional human visual inspection to fully automated detection of defects. Consequently, today's practitioners must not only successfully identify and apply lessons learned from the past, but also explore new areas of research in order to derive solutions for modern day issues such as those presented by introducing automation during inspection. A key lesson from past research indicates that the factors that can degrade performance will persist today, unless care is taken to design the inspection process appropriately.

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Exploring human-technology interaction in layered security military applications

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Wachtel, Amanda; Hoffman, Matthew J.; Lawton, Craig R.; Speed, Ann S.; Gauthier, John H.; Kittinger, Robert

System-of-systems modeling has traditionally focused on physical systems rather than humans, but recent events have proved the necessity of considering the human in the loop. As technology becomes more complex and layered security continues to increase in importance, capturing humans and their interactions with technologies within the system-of-systems will be increasingly necessary. After an extensive job-task analysis, a novel type of system-ofsystems simulation model has been created to capture the human-technology interactions on an extra-small forward operating base to better understand performance, key security drivers, and the robustness of the base. In addition to the model, an innovative framework for using detection theory to calculate d’ for individual elements of the layered security system, and for the entire security system as a whole, is under development.

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Results 1–25 of 51
Results 1–25 of 51