National security missions require understanding third-party software binaries, a key element of which is reasoning about how data flows through a program. However, vulnerability analysts protecting software lack adequate tools for understanding data flow in binaries. To reduce the human time burden for these analysts, we used human factors methods in a rolling discovery process to derive user-centric visual representation requirements. We encountered three main challenges: analysis projects span weeks, analysis goals significantly affect approaches and required knowledge, and analyst tools, techniques, conventions, and prioritization are based on personal preference. To address these challenges, we initially focused our human factors methods on an attack surface characterization task. We generalized our results using a two-stage modified sorting task, creating requirements for a data flow visualization. We implemented these requirements partially in manual static visualizations, which we informally evaluated, and partially in automatically generated interactive visualizations, which have yet to be integrated into workflows for evaluation. Our observations and results indicate that 1) this data flow visualization has the potential to enable novel code navigation, information presentation, and information sharing, and 2) it is an excellent time to pursue research applying human factors methods to binary analysis workflows.
Evaluating the effectiveness of data visualizations is a challenging undertaking and often relies on one-off studies that test a visualization in the context of one specific task. Researchers across the fields of data science, visualization, and human-computer interaction are calling for foundational tools and principles that could be applied to assessing the effectiveness of data visualizations in a more rapid and generalizable manner. One possibility for such a tool is a model of visual saliency for data visualizations. Visual saliency models are typically based on the properties of the human visual cortex and predict which areas of a scene have visual features (e.g. color, luminance, edges) that are likely to draw a viewer's attention. While these models can accurately predict where viewers will look in a natural scene, they typically do not perform well for abstract data visualizations. In this paper, we discuss the reasons for the poor performance of existing saliency models when applied to data visualizations. We introduce the Data Visualization Saliency (DVS) model, a saliency model tailored to address some of these weaknesses, and we test the performance of the DVS model and existing saliency models by comparing the saliency maps produced by the models to eye tracking data obtained from human viewers. Finally, we describe how modified saliency models could be used as general tools for assessing the effectiveness of visualizations, including the strengths and weaknesses of this approach.
This project was inspired by two needs. The first is a need for tools to help scientists and engineers to design effective data visualizations for communicating information, whether to the user of a system, an analyst who must make decisions based on complex data, or in the context of a technical report or publication. Most scientists and engineers are not trained in visualization design, and they could benefit from simple metrics to assess how well their visualization's design conveys the intended message. In other words, will the most important information draw the viewer's attention? The second is the need for cognition-based metrics for evaluating new types of visualizations created by researchers in the information visualization and visual analytics communities. Evaluating visualizations is difficult even for experts. However, all visualization methods and techniques are intended to exploit the properties of the human visual system to convey information efficiently to a viewer. Thus, developing evaluation methods that are rooted in the scientific knowledge of the human visual system could be a useful approach. In this project, we conducted fundamental research on how humans make sense of abstract data visualizations, and how this process is influenced by their goals and prior experience. We then used that research to develop a new model, the Data Visualization Saliency Model, that can make accurate predictions about which features in an abstract visualization will draw a viewer's attention. The model is an evaluation tool that can address both of the needs described above, supporting both visualization research and Sandia mission needs.
Evaluating the effectiveness of data visualizations is a challenging undertaking and often relies on one-off studies that test a visualization in the context of one specific task. Researchers across the fields of data science, visualization, and human-computer interaction are calling for foundational tools and principles that could be applied to assessing the effectiveness of data visualizations in a more rapid and generalizable manner. One possibility for such a tool is a model of visual saliency for data visualizations. Visual saliency models are typically based on the properties of the human visual cortex and predict which areas of a scene have visual features (e.g. color, luminance, edges) that are likely to draw a viewer's attention. While these models can accurately predict where viewers will look in a natural scene, they typically do not perform well for abstract data visualizations. In this paper, we discuss the reasons for the poor performance of existing saliency models when applied to data visualizations. We introduce the Data Visualization Saliency (DVS) model, a saliency model tailored to address some of these weaknesses, and we test the performance of the DVS model and existing saliency models by comparing the saliency maps produced by the models to eye tracking data obtained from human viewers. In conclusion, we describe how modified saliency models could be used as general tools for assessing the effectiveness of visualizations, including the strengths and weaknesses of this approach.
A critical challenge in data science is conveying the meaning of data to human decision makers. While working with visualizations, decision makers are engaged in a visual search for information to support their reasoning process. As sensors proliferate and high performance computing becomes increasingly accessible, the volume of data decision makers must contend with is growing continuously and driving the need for more efficient and effective data visualizations. Consequently, researchers across the fields of data science, visualization, and human-computer interaction are calling for foundational tools and principles to assess the effectiveness of data visualizations. In this paper, we compare the performance of three different saliency models across a common set of data visualizations. This comparison establishes a performance baseline for assessment of new data visualization saliency models.
A critical challenge in data science is conveying the meaning of data to human decision makers. While working with visualizations, decision makers are engaged in a visual search for information to support their reasoning process. As sensors proliferate and high performance computing becomes increasingly accessible, the volume of data decision makers must contend with is growing continuously and driving the need for more efficient and effective data visualizations. Consequently, researchers across the fields of data science, visualization, and human-computer interaction are calling for foundational tools and principles to assess the effectiveness of data visualizations. In this paper, we compare the performance of three different saliency models across a common set of data visualizations. This comparison establishes a performance baseline for assessment of new data visualization saliency models.
The impact of automation on human performance has been studied by human factors researchers for over 35 years. One unresolved facet of this research is measurement of the level of automation across and within engineered systems. Repeatable methods of observing, measuring and documenting the level of automation are critical to the creation and validation of generalized theories of automation's impact on the reliability and resilience of human-in-the-loop systems. Numerous qualitative scales for measuring automation have been proposed. However these methods require subjective assessments based on the researcher's knowledge and experience, or through expert knowledge elicitation involving highly experienced individuals from each work domain. More recently, quantitative scales have been proposed, but have yet to be widely adopted, likely due to the difficulty associated with obtaining a sufficient number of empirical measurements from each system component. Our research suggests the need for a quantitative method that enables rapid measurement of a system's level of automation, is applicable across domains, and can be used by human factors practitioners in field studies or by system engineers as part of their technical planning processes. In this paper we present our research methodology and early research results from studies of electricity grid distribution control rooms. Using a system analysis approach based on quantitative measures of level of automation, we provide an illustrative analysis of select grid modernization efforts. This measure of the level of automation can be displayed as either a static, historical view of the system's automation dynamics (the dynamic interplay between human and automation required to maintain system performance) or it can be incorporated into real-time visualization systems already present in control rooms.
Electric distribution utilities, the companies that feed electricity to end users, are overseeing a technological transformation of their networks, installing sensors and other automated equipment, that are fundamentally changing the way the grid operates. These grid modernization efforts will allow utilities to incorporate some of the newer technology available to the home user – such as solar panels and electric cars – which will result in a bi-directional flow of energy and information. How will this new flow of information affect control room operations? How will the increased automation associated with smart grid technologies influence control room operators’ decisions? And how will changes in control room operations and operator decision making impact grid resilience? These questions have not been thoroughly studied, despite the enormous changes that are taking place. In this study, which involved collaborating with utility companies in the state of Vermont, the authors proposed to advance the science of control-room decision making by understanding the impact of distribution grid modernization on operator performance. Distribution control room operators were interviewed to understand daily tasks and decisions and to gain an understanding of how these impending changes will impact control room operations. Situation awareness was found to be a major contributor to successful control room operations. However, the impact of growing levels of automation due to smart grid technology on operators’ situation awareness is not well understood. Future work includes performing a naturalistic field study in which operator situation awareness will be measured in real-time during normal operations and correlated with the technological changes that are underway. The results of this future study will inform tools and strategies that will help system operators adapt to a changing grid, respond to critical incidents and maintain critical performance skills.
This report summarizes research conducted through the Sandia National Laboratories Robust Automated Knowledge Capture Laboratory Directed Research and Development project. The objective of this project was to advance scientific understanding of the influence of individual cognitive attributes on decision making. The project has developed a quantitative model known as RumRunner that has proven effective in predicting the propensity of an individual to shift strategies on the basis of task and experience related parameters. Three separate studies are described which have validated the basic RumRunner model. This work provides a basis for better understanding human decision making in high consequent national security applications, and in particular, the individual characteristics that underlie adaptive thinking.
