Multi-factor authentication (MFA) questions:
- On the iSupplier sign in page click the Forgot password/new user setup link.
- Enter the email address associated to your account(s) and click the Send verification code button.
- You will receive an email from Microsoft on behalf of iSupplier with a verification code. Enter the verification code in the textbox and click the Verify code button.
- Your email address will be verified. Click the Continue button.
- Enter a new password in the New Password and Confirm New Password fields.
- Click Continue to save the new password.
- Click Return to Login to login with your new password.
General iSupplier questions:
- On the iSupplier home page, navigate to the Admin tab near the top portion of the page.
- On the Admin page, there is a menu on the left. Select the Contacts in the menu.
- The list of contacts will appear. Find your contact and click the Edit icon (pencil icon).
- On the Edit Contact page, make your changes to your name or email and click the save button.
- Supplier Data Management will receive a notification that you have requested a change to your contact record. They will review the changes and approve or deny the requested change.
Additional Questions:
Information may be found on our accounts payable and invoice review pages.
AEA resources, including iSupplier navigation instructions, are available on our AEA suppliers page.
Information about Sandia’s Business Opportunities Website (BOW) may be found on our business opportunities page.
Information may be found on our construction and facilities page.
What is SCORE?
SCORE stands for SubContractor Review and Evaluation (SCORE). It is a process and system used to collect feedback and monitor subcontractor performance in key areas such as quality, delivery/schedule, project management, safety, and customer satisfaction.
When is SCORE Administered?
SCORE evaluations are mandatory for all subcontracts. The SNL Staff are prompted to provide evaluations during invoice actions, including approval, reduction, or rejection of invoices.
What is it Used For?
The SCORE system helps monitor subcontractor’s performance in meeting the requirements outlined in the Statement of Work (SOW) or subcontract terms.
Where to Access for Suppliers:
SCORE evaluation data will be accessible to subcontractors through their iSupplier portal accounts. Subcontractors are encouraged to discuss SCORE data or metrics during relevant meetings.
Who Completes SCORE?
SCORE subcontract evaluations are completed by SNL staff who are associated with the subcontract.
How Does SCORE Impact Suppliers?
Regular performance reviews can help subcontractors recognize their strengths and areas for improvement, fostering a culture of continuous collaboration.