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Organizational Resilience in the Context of Information Quality: An Agent-Based Simulation of Structural and Cognitive Influences

Winokur, Emily J.; Valdez, Raquel L.; Caskey, Susan A.; Verzi, Stephen J.; Gunda, Thushara

This study examines how organizational structure and stress levels affect decision-making with poor quality information. Using an agent-based model, it finds loosely structured organizations are timely but less effective at filtering bad information, while tightly structured ones are slower but better at filtering. The research highlights a trade-off between timeliness and robustness and suggests an optimal stress level for decision-making efficacy.

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