Publications Details
"I want you doing new things"–Routine, innovation, and risk within integrated intelligence operations
Integrated intelligence is a product wrapped in a service. As the intelligence needs of fighters and diplomats change rapidly and unpredictably, the service has to keep listening to feedback while changing the product. New thought and new behavior—innovation—is needed. Yet the ability to change is not free or cheap, and it rides on top of the ability to be the same