This report summarizes the goals and findings of eight research projects conducted under the Computing and Information Sciences (CIS) Research Foundation and related to the COVID- 19 pandemic. The projects were all formulated in response to Sandia's call for proposals for rapid-response research with the potential to have a positive impact on the global health emergency. Six of the projects in the CIS portfolio focused on modeling various facets of disease spread, resource requirements, testing programs, and economic impact. The two remaining projects examined the use of web-crawlers and text analytics to allow rapid identification of articles relevant to specific technical questions, and categorization of the reliability of content. The portfolio has collectively produced methods and findings that are being applied by a range of state, regional, and national entities to support enhanced understanding and prediction of the pandemic's spread and its impacts.
Sandia National Laboratories currently has 27 COVID-related Laboratory Directed Research & Development (LDRD) projects focused on helping the nation during the pandemic. These LDRD projects cross many disciplines including bioscience, computing & information sciences, engineering science, materials science, nanodevices & microsystems, and radiation effects & high energy density science.
The impact of automation on human performance has been studied by human factors researchers for over 35 years. One unresolved facet of this research is measurement of the level of automation across and within engineered systems. Repeatable methods of observing, measuring and documenting the level of automation are critical to the creation and validation of generalized theories of automation's impact on the reliability and resilience of human-in-the-loop systems. Numerous qualitative scales for measuring automation have been proposed. However these methods require subjective assessments based on the researcher's knowledge and experience, or through expert knowledge elicitation involving highly experienced individuals from each work domain. More recently, quantitative scales have been proposed, but have yet to be widely adopted, likely due to the difficulty associated with obtaining a sufficient number of empirical measurements from each system component. Our research suggests the need for a quantitative method that enables rapid measurement of a system's level of automation, is applicable across domains, and can be used by human factors practitioners in field studies or by system engineers as part of their technical planning processes. In this paper we present our research methodology and early research results from studies of electricity grid distribution control rooms. Using a system analysis approach based on quantitative measures of level of automation, we provide an illustrative analysis of select grid modernization efforts. This measure of the level of automation can be displayed as either a static, historical view of the system's automation dynamics (the dynamic interplay between human and automation required to maintain system performance) or it can be incorporated into real-time visualization systems already present in control rooms.
Electric distribution utilities, the companies that feed electricity to end users, are overseeing a technological transformation of their networks, installing sensors and other automated equipment, that are fundamentally changing the way the grid operates. These grid modernization efforts will allow utilities to incorporate some of the newer technology available to the home user – such as solar panels and electric cars – which will result in a bi-directional flow of energy and information. How will this new flow of information affect control room operations? How will the increased automation associated with smart grid technologies influence control room operators’ decisions? And how will changes in control room operations and operator decision making impact grid resilience? These questions have not been thoroughly studied, despite the enormous changes that are taking place. In this study, which involved collaborating with utility companies in the state of Vermont, the authors proposed to advance the science of control-room decision making by understanding the impact of distribution grid modernization on operator performance. Distribution control room operators were interviewed to understand daily tasks and decisions and to gain an understanding of how these impending changes will impact control room operations. Situation awareness was found to be a major contributor to successful control room operations. However, the impact of growing levels of automation due to smart grid technology on operators’ situation awareness is not well understood. Future work includes performing a naturalistic field study in which operator situation awareness will be measured in real-time during normal operations and correlated with the technological changes that are underway. The results of this future study will inform tools and strategies that will help system operators adapt to a changing grid, respond to critical incidents and maintain critical performance skills.
This report has been written for the Department of Energy’s Energy Policy and Systems Analysis Office to inform their writing of the Quadrennial Energy Review in the area of energy resilience. The topics of measuring and increasing energy resilience are addressed, including definitions, means of measuring, and analytic methodologies that can be used to make decisions for policy, infrastructure planning, and operations. A risk-based framework is presented which provides a standard definition of a resilience metric. Additionally, a process is identified which explains how the metrics can be applied. Research and development is articulated that will further accelerate the resilience of energy infrastructures.
