This project studied the potential for multiscale group dynamics in complex social systems, including emergent recursive interaction. Current social theory on group formation and interaction focuses on a single scale (individuals forming groups) and is largely qualitative in its explanation of mechanisms. We combined theory, modeling, and data analysis to find evidence that these multiscale phenomena exist, and to investigate their potential consequences and develop predictive capabilities. In this report, we discuss the results of data analysis showing that some group dynamics theory holds at multiple scales. We introduce a new theory on communicative vibration that uses social network dynamics to predict group life cycle events. We discuss a model of behavioral responses to the COVID-19 pandemic that incorporates influence and social pressures. Finally, we discuss a set of modeling techniques that can be used to simulate multiscale group phenomena.
There is a wealth of psychological theory regarding the drive for individuals to congregate and form social groups, positing that people may organize out of fear, social pressure, or even to manage their self-esteem. We evaluate three such theories for multi-scale validity by studying them not only at the individual scale for which they were originally developed, but also for applicability to group interactions and behavior. We implement this multi-scale analysis using a dataset of communications and group membership derived from a long-running online game, matching the intent behind the theories to quantitative measures that describe players’ behavior. Once we establish that the theories hold for the dataset, we increase the scope to test the theories at the higher scale of group interactions. Despite being formulated to describe individual cognition and motivation, we show that some group dynamics theories hold at the higher level of group cognition and can effectively describe the behavior of joint decision making and higher-level interactions.
As system of systems (SoS) models become increasingly complex and interconnected a new approach is needed to capture the effects of humans within the SoS. Many real-life events have shown the detrimental outcomes of failing to account for humans in the loop. This research introduces a novel and cross-disciplinary methodology for modeling humans interacting with technologies to perform tasks within an SoS specifically within a layered physical security system use case. Metrics and formulations developed for this new way of looking at SoS termed sociotechnical SoS allow for the quantification of the interplay of effectiveness and efficiency seen in detection theory to measure the ability of a physical security system to detect and respond to threats. This methodology has been applied to a notional representation of a small military Forward Operating Base (FOB) as a proof-of-concept.
System-of-systems modeling has traditionally focused on physical systems rather than humans, but recent events have proved the necessity of considering the human in the loop. As technology becomes more complex and layered security continues to increase in importance, capturing humans and their interactions with technologies within the system-of-systems will be increasingly necessary. After an extensive job-task analysis, a novel type of system-ofsystems simulation model has been created to capture the human-technology interactions on an extra-small forward operating base to better understand performance, key security drivers, and the robustness of the base. In addition to the model, an innovative framework for using detection theory to calculate d’ for individual elements of the layered security system, and for the entire security system as a whole, is under development.
Performance at Transportation Security Administration (TSA) airport checkpoints must be consistently high to skillfully mitigate national security threats and incidents. To accomplish this, Transportation Security Officers (TSOs) must exceptionally perform in threat detection, interaction with passengers, and efficiency. It is difficult to measure the human attributes that contribute to high performing TSOs because cognitive ability such as memory, personality, and competence are inherently latent variables. Cognitive scientists at Sandia National Laboratories have developed a methodology that links TSOs’ cognitive ability to their performance. This paper discusses how the methodology was developed using a strict quantitative process, the strengths and weaknesses, as well as how this could be generalized to other non-TSA contexts. The scope of this project is to identify attributes that distinguished high and low TSO performance for the duties at the checkpoint that involved direct interaction with people going through the checkpoint.