Workers’ Compensation

Reporting Your Injury or Illness

When you are injured on the job or suffer from a work-related illness, contact your manager and go to the Employee Health Services clinic as soon as possible. You may be denied workers’ compensation benefits if you do not submit a timely report.  

If you are working offsite (for example, on remote assignment or traveling for Sandia business), or you work outside of New Mexico or California, report your work-related illness or injury to your manager and to HR Solutions. You can use the work-related injury form to do so.

Seeking Medical Care and Treatment

Employee Health Services will initially direct your medical care and referrals to outside health care providers. 

Preauthorization from Employee Health Services is required – without it, you may be responsible for expenses related to your treatment.

If your injury or illness occurs outside of Employee Health Services hours, you can seek treatment at a local emergency room or urgent care facility. Be sure to contact Employee Health Services on the next business day – you cannot report back to work until you take this step.

Filing a Claim

Once your injury or illness is reported, HR Solutions will work with the appropriate workers’ compensation insurance carrier to determine whether your injury or illness is eligible for workers’ compensation benefits.

In New Mexico and California, Sandia works with Cannon Cochran Management Services, Inc. (CCMSI) to administer workers’ compensation claims. 

The insurance carrier for employees based outside of New Mexico and California varies by state. Contact HR Solutions to get the details for your state.

If You Cannot Work

If you are unable to work because of your injury or illness, an attending Employee Health Services physician must approve your absence. 

Once it’s approved, you will work with a medical case manager to code and report your time away and discuss timing for returning to your job.

Returning to Work

You must coordinate your return to work with an Employee Health Services medical case manager.

Contacts and Resources

HR Solutions

505-284-4700

Sandia Employee Health Services Clinic (New Mexico)

505-284-4700, Option 1 (phone lines open at 7 a.m.)
Building 831 (south side of Frost Avenue one block east of Wyoming)
7:30 a.m. to 5 p.m. MT, Monday through Friday

Sandia Employee Health Services Clinic (California)

505-284-4700, Option 3 (phone lines open at 7:30 a.m.)
Building 925
7:30 a.m. to 4 p.m. PT, Monday through Friday