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Health, Benefits, & Employee Services (HBE)
Phone: (505) 844-4237

Introducing a valuable voluntary participant-direct-paid program: Group Long-Term Care Insurance, underwritten by John Hancock Life Insurance Company.

Effective March 9, 2009 to April 24, 2009, eligible, actively-at-work employees can enroll with a guaranteed acceptance into the plan.

Website and call center are available on March 9, 2009

• John Hancock's website: http://sandia.jhancock.com (navigate to Client and enter username: sandia and password: mybenefit)
  Remember to add the website to your Internet Options/Security/Trusted Sites. If you still experience problems with the John Hancock website or rate calculator from your Sandia computer, contact Corporate Computer Help Desk (CCHD) at (505)845-2243.
• John Hancock Group Long-Term Care Call Center — (800)932-4304, Monday through Friday from 8:30 a.m. to 6:30 p.m., Eastern Time.

Resources

• Group Long-Term Care Insurance Plan Design Summary [PDF]
• Long-Term Care introductory information [PDF]
• John Hancock Presentation on the Sandia Group Long-Term Care Insurance Plan [PDF]
• Frequently Asked Questions

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