Scheduling

You can schedule most rooms through the Conference Room Scheduler (CRS). Some private rooms are booked through the corresponding contact. The room listing link at the left, will give you a listing of the public and private rooms and contacts. We have a new link at the left for our online videoconferencing scheduling form. Insert all your information and it will send an email directly to our video setup group so we can generate a videoconferencing ticket.

Setup and Bridging Charges

Cancellation Policy

Room Details

Room Matrix:  Overview of core room capabilities and capacities

Room Listings:  List of all rooms by site, with contacts and other information

Room Descriptions:  Pictures for core rooms

Setup and Bridging Charges

• Full-Service - Videoconference staff will set up meetings. Reservations must be scheduled through the Conference Room Scheduler.
  • Cancellations must be called into 845-2000 or emailed to Video Setups. You will be charged for last minute cancellations and "no-shows". See below for details.
  • Point-to-Point (two locations) will cost $162 per site.
  • Multipoint (three or more locations) will cost $162 per site plus bridging fees
    
    
• Self-Service - Meetings will be set up by the user (no charge). Reservations must be scheduled through the Conference Room Scheduler.
  • Multipoint (three or more locations) will cost $162 per site plus bridging fees
    
    
• Urgent Response - customer must call the CCHD (845-2243 Option 6) to receive response support. The customer will then be billed at $162/hr (one hour minimum) for urgent support. You must provide a project/task number to receive service.
  

Videoconferencing Cancellation Policy:
You must contact the Videoconferencing group to cancel the conference!

Point-to-Point Videoconference (Videoconference includes two sites)
At least 4 working hours Cancellation notice is required.You must call 845-2000 Opt 2, to cancel the videoconference setup request or email your cancellation request to Video Setups. If appropriate, delete the reservation in Conference Room Scheduler (CRS) to free up the room. (CRS does not send us a cancellation notification so we must have the call or email.)

• If 4 working hours or more Cancellation Notice is received —No Charge
• If less that 4 working hours Cancellation notice is received and Setup was requested —$162 Setup Fee
• If you change between assisted and no assisted setup within 4 working hours —$162 Setup Fee
• If no one shows up for this videoconference, and assistance was requested, —$162 Setup Fee

Multipoint Videoconference (Videoconference includes three or more sites)
Call 845-2000 to Cancel 12 working hours Cancellation notice is required

• If more than 12 working hours Cancellation Notice is received —No Charge
• If less than 12 working hours Cancellation notice is received —$162 Setup fee, plus Bridging Cancellation fee of 25% of requested bridge time
• If no one shows up for this videoconference —$162 Setup fee, plus Bridging Cancellation fee of 25% of requested bridge time

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