TFLOP Mountain
Getting Help
with ASCI Red

If you have questions regarding ASCI Red, please send e-mail to one of the following addresses. If you're not sure which address to use, send it to janus-help@sandia.gov and it will be forwarded, if appropriate.

janus-help@sandia.gov For usage problems of the janus computer itself (e.g., "Where are the compilers?", "Why did my job crash?"),
tflan-help@sandia.gov For questions related to the application servers (e.g. sasn100) or about access to the TeraOps LAN (e.g. Kerberos or SSH)
smss-help@sandia.gov For questions about the SMSS archival storage system, etc.
janus-managers@sandia.gov For requests expected to require management approval (e.g., switching the central compute partition from the restricted end to the secure end of janus)
janus-admin@sandia.gov For questions concerning any of these mailing lists.

Mailing Lists

The following mailing lists exist for the Teraflop LANs:

janus-isn-users@sandia.gov All those who have accounts on the ISN TeraOps LAN or both the ISN and the IRN TeraOps LANs.
janus-irn-users@sandia.gov All those who have accounts only on the IRN TeraOps LAN.
janus-users@sandia.gov All those who have accounts on the ISN TeraOps LAN or the IRN TeraOps LAN.
janus-info@sandia.gov All those who have accounts on the ISN TeraOps LAN or the IRN TeraOps LAN plus other interested persons (request being added to this list by sending an e-mail message to janus-admin@sandia.gov).

Tutorials

ASCI-RED Introductory course. Postscript Version PDF Version.Postscript viewer/printer must understand Postscript level 3.

Frequently Asked Questions (FAQ)

Documentation

If you have any questions, email janus-help@sandia.gov

Updated: August 14, 2003
For information and feedback about these pages, please contact:
Robert K. Thomas -- rkthoma@sandia.gov


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